Susan has been a writer, analyst, influencer, and entrepreneur covering the IT Services and social collaboration markets for over 25 years. Named as one of Fast Company’s “Most Influential Women in Technology” in 2010, her insights have been featured in industry research, as well as mainstream media. Her interests are in disruptive applications of technology and the consumerization of IT. Susan participates on various industry conference boards, blogs for the Enterprise Irregulars, and spends most of her time supporting and inspiring enterprise early adopters in their efforts to introduce disruptive technologies and new processes to their worldwide organizations. @ITSinsiderConnect on LinkedIn