Charissa Franklin (@charissa_in_sf) is VP, Client Success and Partner at Reality Works Group, a sales strategy and implementation consultancy that has helped over 450 clients generate revenue faster using inside sales and social selling. She and her team of revenue generation experts are former quota-carrying sales and marketing leaders who know how to deliver measurable results . Charissa and Anneke worked together at Oracle in the 1990's to introduce proven U.S.-based programs – including inside sales - to the company's 92 international subsidiaries and distributors. She has also worked at other high tech startups that have become major brands, including NeXT, where she was hired by Steve Jobs to lead inside sales just before the Apple acquisition.