The rise of social media means that employees can become engaged with their customers within their individual capacities. But of course it is easier said that done. This panel breakdowns the discussion into the following questions:
Greg is the founder of SocialChorus, the leading advocates marketing company. Greg has helped brands and consumers connect online since the early days of the Internet. 2Market, a Silicon Valley start-up that he co-founded, pioneered the development of interactive shopping before being... Read More →
Susan Emerick is the Founder of Brands Rising, LLC providing strategic advisory services in social media analytics, influencer engagement & employee advocacy. Prior to pursuing an entreprenuerial path, she lead a number of IBM's transformational social business & digital strategy... Read More →
Sandy Gibson is the CEO of Elevate Inc, a leading predictive email marketing platform used by companies like PwC, Accenture and Sun Life Financial to increase employee and customer engagement with their digital and social media marketing. A serial entrepreneur, Sandy graduated from... Read More →
Richard Margetic, Director of Global Social Media for Dell, is currently responsible for Dell’s strategy, governance and presence in social media, cross-segment, around the world. He has been integral to Dell’s social media efforts since 2006 when the company began to use social... Read More →
Susan has been a writer, analyst, influencer, and entrepreneur covering the IT Services and social collaboration markets for over 25 years. Named as one of Fast Company’s “Most Influential Women in Technology” in 2010, her insights have been featured in industry research, as... Read More →
Monday September 16, 2013 11:45am - 12:45pm EDT
Industry 4
