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Tuesday, September 17 • 11:45am - 12:45pm
Whose Community Is This, Anyway? Scaling Community Management Best Practices Across Global Organizations

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In this panel we will talk about the important topics that keep online community leadership up at night.
  • How to define the boundaries of community operations within and outside the company?
  • How to create and support scale and consistency, and best practices to capturing business-driven ROI of online community? 
Through this session, attendees will learn how to grow and adapt their online community and how to showcase its’ value in a way that excites leadership and demonstrates the community’s long-term impact on the organization. 

Moderators
avatar for Vanessa DiMauro

Vanessa DiMauro

CEO and Chief Digital Officer, Leader Networks
Vanessa DiMauro is the CEO and Chief Digital Officer of Leader Networks, a research and strategy consulting company that helps organizations succeed in social business and online community building. She is a popular advisor, author and speaker. With over 20 years of experience in social business leadership positions, she brings both practical experience and visionary leadership to her practice. She has developed award winning social... Read More →

Speakers
avatar for Lou Dubois

Lou Dubois

Social Media/NETDESK Editor, NBC News
Leads global social media and engagement efforts across the broadcast and digital properties of NBC News. Formerly of NBC's Philadelphia affiliate, Inc. Magazine, Social Media Today and more. | | @dubois | | Connect on LinkedIn
avatar for Dawn Lacallade

Dawn Lacallade

Director of Community Programming, LiveWorld
As Director of Social Strategy and Content Programming, Dawn taps her years of developing and managing online communities to develop new customer social interaction models, to analyze and draw insights, and to help LiveWorld clients maximize their social efforts in support of their business objectives. | | Previously, Dawn created strategies for Dell, SolarWinds, ASUS, Intel, IIR, and Webroot. Dawn holds a bachelor’s degree from Texas... Read More →
avatar for Jennifer Mitchell

Jennifer Mitchell

Lead, Community & Social Center of Excellence, Analog Devices, Inc.
Jennifer has 15+ years of digital marketing experience with an emphasis on deploying B2B communities.Connect with LinkedIn 

Audience Moderator
avatar for Alicia Nieva-Woodgate

Alicia Nieva-Woodgate

Managing Director, ANW Networks
I am a Denver based corporate communications veteran, with twenty plus years professional experience, and more than fifteen years’ experience in creating and driving strategic in-house and agency led, PR programs. I have been a consultant to various US and international agencies, VC’s, and corporations; working with financial institutions, REITs, retail, biotechnology, and high-technology companies. Companies she has represented over the... Read More →


Tuesday September 17, 2013 11:45am - 12:45pm
Industry 2
  • Hashtag #ssucommunity

Attendees (31)