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Tuesday, September 17 • 9:00am - 9:15am
Inventing the Future of Business: A Report From The Front Lines

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Brian Solis explores how experience design amplifies customer relationships, drives word of mouth, and fosters advocacy in his new book, "What's The Future of Business." Ted Shelton, VP of Customer Solutions at Cognizant, has been at the front lines of this transformation. He'll discuss common challenges that companies face in embracing change and succeeding in this landscape of integrated customer experiences.

avatar for Ted Shelton

Ted Shelton

Vice President Customer Solutions Practice, Cognizant Business Consulting
Ted has spent over 20 years working in product development, marketing, and as a senior executive in both public and privately held companies. For the five year prior to joining PwC, Ted was a partner with a small consulting firm working with clients on social business models for innovation... Read More →

Tuesday September 17, 2013 9:00am - 9:15am EDT
The Great Room
  • Hashtag #ssushelton

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